Privacy Policy

Last updated: 11/10/2026

Introduction

Import Magic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how information is handled when you use the Import Magic website, desktop application, or iOS app. The products have different data practices; the sections below identify which product each practice applies to.

Import Magic for iOS

The iOS app does not require an account and does not use advertising or analytics services. We do not receive your photos, videos, Photos library catalog, or app history on Import Magic servers. These are processed and stored on your device.

Information used on your device

  • When you choose a folder through the iOS Files picker, the app reads file names, dates, sizes, and media from that folder to compare and import the files you select.
  • If you use Save Space, the app reads Photos library items and stores local catalog records and thumbnail caches so you can review them. Compression saves a new copy to Photos. An original is removed only after you choose and confirm its removal.
  • Import history, cleanup plans, receipts, preferences, and cached thumbnails are kept in the app’s on-device storage. A small Keychain counter records free import sessions and may remain after the app is removed and reinstalled.

Sharing and purchases

If you use Share or Export, iOS shares only the items you select with the destination you choose. Lifetime unlock purchases and restores use Apple StoreKit. Apple handles the purchase and associated Apple Account information under Apple’s own terms and privacy policy; the app receives the transaction entitlement needed to unlock the feature.

Permissions, retention, and deletion

Photos access is controlled in iOS Settings. You can grant limited access or revoke access, and the app respects that choice. Optional completion alerts are local notifications scheduled on your device; the iOS app does not use remote push notifications. App records and caches are stored locally; deleting the app removes its app storage. The free-session counter is stored separately in Keychain and may persist after uninstall. You can remove imported media and compressed copies from Photos. Apple purchases remain associated with your Apple Account and can be restored in the app.

Website and desktop app: Information We Collect

Personal Information

  • Email Address: Required for account creation and authentication via magic link
  • Name: Collected during account setup for personalization
  • Purchase Status: Whether you have purchased unlimited access or are using the free tier
  • Payment Information: Processed securely through Autumn and Stripe (we do not store payment details)

Automatically Collected Information

  • IP Address: Stored during session creation for security purposes
  • Browser Information: User agent string stored for session management
  • Usage Tracking: Credits remaining and reset dates for free tier users
  • Session Data: Authentication tokens to keep you logged in

Website and desktop app: How We Use Information

  • Provide and maintain our desktop application service
  • Authenticate your account via magic link emails
  • Process one-time purchases and manage credit allocations
  • Send magic link authentication emails
  • Provide customer support when requested
  • Prevent fraud and ensure account security
  • Comply with legal obligations

Website and desktop app: Information Sharing

We may share your information with:

Service Providers

  • Resend: Email delivery service for magic link authentication
  • Autumn (useautumn.com): One-time purchase processing and credit management
  • Stripe: Payment processing (via Autumn)
  • Cloudflare: Hosting infrastructure and security services

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.

Website and desktop app: Data Retention

  • Account Data: Retained while your account is active and for a reasonable period after deletion
  • Session Data: Automatically expires after 1 year of inactivity
  • Email Verification: Temporary tokens deleted after successful verification
  • Usage Data: Credit balances and reset dates maintained for active accounts

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request limitation of processing

To exercise these rights, please contact us at privacy@importmagic.app

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@importmagic.app
  • Website: https://importmagic.app