Privacy Policy

Last updated: 8/11/2025

Introduction

Import Magic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.

Information We Collect

Personal Information

  • Email Address: Required for account creation and authentication via magic link
  • Name: Collected during account setup for personalization
  • Purchase Status: Whether you have purchased unlimited access or are using the free tier
  • Payment Information: Processed securely through Autumn and Stripe (we do not store payment details)

Automatically Collected Information

  • IP Address: Stored during session creation for security purposes
  • Browser Information: User agent string stored for session management
  • Usage Tracking: Credits remaining and reset dates for free tier users
  • Session Data: Authentication tokens to keep you logged in

How We Use Your Information

  • Provide and maintain our desktop application service
  • Authenticate your account via magic link emails
  • Process one-time purchases and manage credit allocations
  • Send magic link authentication emails
  • Provide customer support when requested
  • Prevent fraud and ensure account security
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

Service Providers

  • Resend: Email delivery service for magic link authentication
  • Autumn (useautumn.com): One-time purchase processing and credit management
  • Stripe: Payment processing (via Autumn)
  • Cloudflare: Hosting infrastructure and security services

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.

Data Retention

  • Account Data: Retained while your account is active and for a reasonable period after deletion
  • Session Data: Automatically expires after 1 year of inactivity
  • Email Verification: Temporary tokens deleted after successful verification
  • Usage Data: Credit balances and reset dates maintained for active accounts

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request limitation of processing

To exercise these rights, please contact us at privacy@importmagic.app

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@importmagic.app
  • Website: https://importmagic.app